Privacy Policy - Forest Gate Skip Hire

Effective Date: April 27, 2024

Introduction

Welcome to Forest Gate Skip Hire. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Data

We may collect personal information that you provide directly to us, such as:

Name
Contact information (email address, phone number)
Billing and payment information
Address details for skip hire services

Usage Data

We automatically collect certain information when you visit our website, including:

IP address
Browser type and version
Pages visited and duration of visit
Operating system
Referral source

How We Use Your Information

Your information is used for the following purposes:

Service Provision: To process and manage your skip hire orders.
Communication: To respond to your inquiries, provide customer support, and send you service updates.
Billing: To process payments and manage billing information.
Improvement: To analyze usage patterns and improve our services.
Marketing: With your consent, to send promotional materials and offers.

We do not sell your personal information to third parties.

Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure data storage practices.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing your data.
Data Portability: Request transfer of your data to another service.
Objection: Object to certain types of data processing.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data.
Contract: To fulfill our contractual obligations to you.
Legal Obligation: To comply with the law.
Legitimate Interests: For purposes of our legitimate interests, provided they do not override your rights.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions or concerns about our data practices, please contact our DPO using the contact methods provided on our website.

Your Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Feedback

We welcome your feedback on our Privacy Policy. If you have suggestions or concerns, please feel free to share them with us.

Conclusion

At Forest Gate Skip Hire, your privacy is of utmost importance to us. We strive to ensure that your personal information is handled with care and in compliance with applicable data protection laws. Thank you for trusting us with your skip hire needs.